Terms and conditions



General terms and conditions including mandatory information and cancellation policy (as of December 03, 2021)


The contract is concluded with Archis, Krelis Louwenstraat 1C10, 1055 KA Amsterdam, The Netherlands (hereinafter referred to as the “publisher” and also “we”/ “us”); see also #13 Contact Information. These terms and conditions apply to all contracts concluded between the publisher and the customer (hereinafter referred also as “you”) with regard to both physical and digital content offered through the website https://archis.org/shop/. Ordering a product from Archis denotes acknowledgement of and compliance with Archis’s Terms and Conditions. 

Purchase agreements for VOLUME’s single printed issues or print subscriptions are handled by Bruil & van de Staaij, Douwenmaat 6, 7942 KD Meppel, The Netherlands; Postbus 75, 7940 AB Meppel, The Netherlands; Telephone: +31 522 261 303; E-mail: info@bruil.info

Other items may be purchased through third parties, such as Idea Books (Nieuwe Hemweg 6R, 1013 BG Amsterdam, The Netherlands, Tel +31 20 6226154, Fax +31 20 6209299).

These Terms & Conditions only apply to the products purchased through the Archis/Volume webshop.


All prices include the respective statutory value added tax (VAT) if applicable, unless otherwise explicitly indicated. This applies to all products (print or digital).

Shipping and handling costs vary according to the volume and destination of the shipment. For an overview of the SHIPPING COSTS, see #5.

Archis retains the right to modify its prices for any reason. Modified prices and rates apply from the moment they are listed on the website, with the exception of the publication of erroneous prices.


The purchase contract is concluded when the customer submits an offer to the publisher via an electronic order, which the publisher accepts by sending the goods. The customer will receive an order confirmation by email.

Products that have been ordered but are not yet available for delivery will be reserved. 

Physical goods:

You are entitled to revoke the purchase contract within fourteen (14) days after delivery of the order. To exercise your right of withdrawal, it is sufficient to send a written cancellation by post or email to the publisher before the expiry of the cancellation period.

If you cancel your order, we will refund all payments we have received from you, including delivery costs (except for additional costs from chosen delivery types other than the delivery we offer), within fourteen (14) days of receiving your declaration of cancellation. You will be reimbursed by the same method with which you made your payments, unless another method was agreed upon with you, and you will not be charged for this reimbursement. 

You must return the goods to us immediately and send the goods no later than fourteen (14) days from the day on which you notify us of the cancellation. You will carry the direct costs of returning the goods. We may refuse repayment until we have received the goods back from you or until you have provided proof that you have returned them.

If the goods are returned with damages due to bad handling or packaging, you will not be reimbursed.

The right of withdrawal does not apply to contracts

  • for the delivery of goods of which are clearly tailored to the personal needs of the consumer (individualized products).
  • for the supply of newspapers, periodicals, or magazines (individual sales).

These provisions regarding the right of cancellation apply only to consumers who do not conclude the respective agreement for business purposes or in relation to self-employed professional activities.

Digital content:

We offer the possibility to purchase digital items, software and files. The respective prices and service descriptions are shown in the descriptions of the products, and they are available to the customer via download link after acquiring the right of use for the data download.

Pursuant to the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, in the case of a contract for the supply of digital content that is not contained in a tangible medium, the right of withdrawal expires if the consumer consented to the beginning of the performance of the contract during the withdrawal period and has acknowledged that he will consequently lose the right to withdraw from the contract. By accepting these Terms & Conditions, the consumer understands and accepts that, when the offer is accepted and the instructions for the download of the digital items are sent, the customer loses the right of withdrawal from the contract.


An annual subscription includes two (2) issues.

The subscription is handled by Bruil & van de Staaij, Douwenmaat 6, 7942 KD Meppel, The Netherlands; Postbus 75, 7940 AB Meppel, The Netherlands; Telephone: +31 522 261 303; E-mail: info@bruil.info. Their Terms & Conditions apply.

For students and recent graduates, please contact  Bruil & van de Staaij, Douwenmaat 6, 7942 KD Meppel, The Netherlands; Postbus 75, 7940 AB Meppel, The Netherlands; Telephone: +31 522 261 303; E-mail: info@bruil.info. Their Terms & Conditions apply. 

For group discounts, please contact us at info@archis.org


Shipping costs are added to the total cost for delivery. Shipping and handling costs vary according to the volume and destination of the shipment. We always ship uninsured and unregistered via PostNL.

Shipping rates and approximate delivery times are listed in our Shipping costs overview. Please note that additional shipping costs may apply for deliveries to domestic and foreign islands, and that additional taxes and customs duties relevant to custom or tax authorities for foreign deliveries shall be borne by the customer.

The publisher reserves the right to make partial deliveries. In this case, no additional shipping fees will be applied to the delivery of the remaining part(s) of the order. We also reserve the right to deliver goods only against advance payment.

We will dispatch the ordered goods as soon as possible, at the latest within five (5) working days from the order date. In the case of events that make delivery considerably more difficult for the publisher, the delivery period may be extended to a reasonable extent.

Products ordered shall be delivered to the address provided by the customer, or, if the items cannot be delivered to this address or be deposited in a post box,  an alternative address indicated in writing, specifying how the addressee can take possession of the items. Upon delivery, the customer is liable for the items. Archis is not liable in case of failure by the customer to collect the delivered items or by the shipping agency to make a successful delivery.

We indicate when shipping of the items is initiated. The period indicated for processing upon receipt of your order, as well as any other time period listed on the website, is explicitly for reference only and does not constitute a contractual deadline.


Payments are possible by the payment methods offered at the moment of the purchase. The publisher retains ownership of the goods until the purchase price has been paid in full.

Archis retains the right to terminate the contract with the customer, with immediate effect and without prior notice, by means of a written notification, if:

  • the customer, in spite of appropriate notice, demonstrably fails to meet the obligations incumbent upon him.
  • the customer is granted (provisionally or otherwise) a moratorium on payments, or is declared bankrupt.
  • the customer ceases, in whole or in part, and/or otherwise liquidates his or her business operations, or, without prior written permission from Archis, significantly modifies his business activities or transfers these to a third party.


For orders of digital content (eBooks, PDF files, software, audio or other digital files), the publisher does not provide the customer with ownership. In this case the customer acquires a simple, non-transferable right, revocable before full payment of the license fee, to use the offered title for personal use. The contents of these digital files may not be changed by the customer in terms of content or editing, subject to deviating mandatory legal regulations.

The digital content can only be accessed in the format provided by the publisher.  It is your responsibility to create the technical conditions for the use of the files, in particular with regard to the hardware and operating system software used. Any costs incurred for the internet connection shall be borne by you. Your purchase does not entitle you to physical possession of the digital content. The price includes only the use of the content.

For the use of our digital content you will receive download instructions. Sharing your access data with third parties is not permitted. Access to digital content is limited to one (1) user only and maximum two (2) downloads per order. The files are protected against editing and copying, and printing on the files is restricted to low-resolution and watermarked versions only.

The digital contents offered by the publisher are legally protected, in particular by copyright and ancillary copyright. With the retrieval of digital content, you receive a simple, non-transferable (in particular non-sublicensable) license to use the digital content exclusively for private and non-commercial use. You are not entitled to exploit the publisher’s content beyond the use permitted in this grant of rights.


We have been careful to contact all copyright holders of the images used. If you claim ownership of any of the images presented in the site or in any of the offered products, and have not been properly identified, do not agree to the treatment of the images or would like to propose an agreement, please contact Archis and we will be happy to respond accordingly.


The presence of a defect does not entitle the customer to any suspension or reduction of his payment obligations in regard to the product. If there is a defect in the purchased item for which Archis is responsible, we are entitled to choose between rectification of the defect or replacement delivery. If the rectification of defects or replacement delivery fails, the customer is entitled to withdraw from the purchase contract or to demand a price reduction.

If you receive a package containing goods that are different from those ordered by you, or items that are defective, the cost of returning these goods will be refunded to you. You must return the goods to us without delay with a description of the defect and a copy of the invoice. Carriage forward shipments will not be accepted.

Archis is only liable for intent and gross negligence.


In the event that individual provisions of an agreement are or become invalid in part or entirely, the remaining contract remains in effect.

Dutch law exclusively applies to all legal relations Archis is a party in. The applicableness of the CISG is excluded.

All disputes related to the Contracts concluded by Archis with the customer shall be brought before a court in the Netherlands with proper jurisdiction


See our detailed Privacy Policy.


In the case of circumstances beyond the control of Archis, Archis shall not be obligated to perform its obligations to the buyer; dates by which such obligations are scheduled to be met shall be extended for a period of time equal to the period of time lost through the delay caused by such circumstances.

Circumstances excusing Archis from performing all or part of its obligations are those that occur completely beyond the control of Archis. This includes disruptions caused by telecommunication failures, including the short- and long-term unavailability of internet sites or the fact that a product ordered by the customer is temporarily unavailable from Archis or its supplier.



Krelis Louwenstraat 1C10
1055 KA Amsterdam
The Netherlands

Email: info@archis.org
KvK nummer 24314132